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Privacy policy

At GameFlare, protecting your personal information is a priority. We employ transport layer security (TLS, formerly known as SSL) for the secure transmission of your personal details, particularly sensitive information like credit card numbers.

We do not store credit card information in any form on our systems.

We are committed to providing excellent service while upholding the highest privacy standards for our website users (referred to here as 'you' or 'user/s'). We recognize the importance of a secure online environment. Our Privacy Policy outlines how we handle the collection, protection, and use of any personal information you provide. We advise you to read it carefully before using the Website.

Policy Updates

Our Policy may be revised or enhanced occasionally. Updates will be posted on the Website. It is your responsibility to review these changes regularly. By continuing to use the GameFlare website and its services, you accept these modifications.

Scope of Application

This Policy applies to all interactions with GameFlare and is intended to benefit all users. Understanding how your personal information is collected and used is vital.

This Policy governs any data collected or handled when you use the Website. Users who engage with GameFlare implicitly consent to the terms of this Privacy Policy and our data practices. If you do not agree, you should discontinue all use of the Website.

Third-Party Links

The GameFlare website includes links to external websites and services. When visiting these sites, your information might be governed by the privacy policies of these third-party entities. Therefore, it is your responsibility to review these third-party privacy policies before engaging with them to make informed decisions.

Processed Data

This Privacy Policy outlines data processing as various actions concerning User data, including collection, modification, and/or deletion of such data.

When you interact with GameFlare and utilize our services, we automatically collect specific personal information, including contact details and other identifiable information. We also collect financial information, such as payment methods and transaction histories, to facilitate secure transactions and prevent fraudulent activities, thus enhancing the services provided by GameFlare.

We also gather technical data, such as IP addresses, login times, website navigation patterns (including pages visited), user preferences, and more.

We use cookies to collect certain information to ensure the website's optimal functionality. Enabling cookies is essential for accessing key functionalities and personalizing the user experience. Cookies are also crucial for statistical purposes, understanding how users navigate the site, and promoting GameFlare.

We do not collect personal data regarding age, gender, race, political views, religious beliefs, health status, criminal background, or biometric data. Therefore, we advise users against sharing such personal information on the Website.

Means of Collection

We collect personal information through various means, such as when you provide contact details, create an account, or complete a profile. Automated tools like cookies, web tags, and third-party applications also collect data, helping us customize our services to your preferences and meet our business objectives.

GameFlare reserves the right to collect, store, and use data shared by users on external platforms, which might include social media, gaming platforms, or unrelated websites. Occasionally, these external platforms may provide us with access to specific segments of data and insights into your profiles. We use this information for statistical purposes, to improve user gaming experiences, and to combat illegal activities.             

We do not control data collection on unaffiliated platforms. We recommend reviewing their terms and privacy policies to understand how they manage your information and what they might share with us. Once we receive data from these platforms, it is managed according to this Policy.

Processing Objectives

At GameFlare, the protection of your personal data is our utmost priority. We follow legal standards to ensure that your information, including your identity, contact, financial details, and data collected through sales and marketing activities, is securely managed. Our data processing initiatives are based on legitimate reasons, such as:

  • Meeting our mutual obligations as stated in our Terms of Use;
  • Facilitating communication between you and GameFlare;
  • Supporting the creation of accounts, making purchases, and providing personalized recommendations;
  • Identifying and preventing unauthorized or fraudulent activities to adhere to our Terms of Use and other service agreements;
  • Evaluating the effectiveness of our marketing strategies;
  • Improving GameFlare's functionality and the quality of services;
  • Responding to lawful requests from judicial or regulatory bodies.

GameFlare reserves the right to process your data for these valid purposes without explicit consent. You might receive marketing communications electronically, which you can control or opt out of by modifying your preferences or by contacting us directly.

Data Sharing

To facilitate the seamless operation of GameFlare and associated services, we may share your data with partners, affiliates, and providers of advertising and analytics, as well as identity verification services that comply with this Policy.

Your data may also be shared with affiliated entities and third parties involved in delivering services, processing transactions, providing technical support, managing IT, analyzing data, hosting websites, and other related functions. We mandate these third parties to handle your personal data in accordance with this Policy and legal standards to prevent misuse.

For fulfilling legal obligations, protecting our rights, and ensuring safety, we may disclose personal data to government authorities upon request. Additionally, as GameFlare's business environment evolves, including through mergers, acquisitions, or partnerships, this Policy will continue to protect your privacy and rights.

Storage and Maintenance

In compliance with legal, regulatory, and financial norms, as well as other pertinent commitments, we retain user data for a suitable period. This retention period also considers the potential for legal disputes or complaints. The length of time personal data is kept depends on the nature and amount of the data, with a dedicated commitment to protecting your information from unauthorized access.

As per our Policy, we take thorough measures to ensure that your data is accessed only by individuals who have proper authorization and are bound by confidentiality agreements. Although no system can ensure complete security, we encourage you to contact GameFlare support immediately if you suspect any unauthorized access to your data on this Website.

We prioritize the accuracy of your information and encourage you to update your personal data directly whenever changes occur. If you encounter any issues, the GameFlare team is available to help you maintain the accuracy of your information.

User Rights 

Users are granted several rights under data protection laws regarding their personal data.

You have the right to access your data and obtain a copy, including explicit details on how we manage your information.

If your personal data is incorrect, outdated, or unlawfully collected, you may request correction, completion, or deletion. We will notify all entities that have received your data of these changes, though we may be legally required to retain basic user information under specific circumstances.

You may withdraw consent to process specific data at any time. Following such a withdrawal, we will stop processing the data you previously consented to unless we have another legal basis for processing under the applicable law. Any processing done before the withdrawal of consent remains lawful.

You are also entitled to data portability, which allows you to receive your data in a structured, commonly used, and machine-readable format for personal use or transfer to a third party.

You have the right to object to our processing of your data for research or public interest purposes based on our legitimate interests. However, we may deny your objection as this right is not absolute.

GDPR Compliance

At GameFlare, we are dedicated to protecting your privacy and complying with GDPR standards.

Personal data includes any information relating to an identifiable person, such as name, address, email, ID number, location data, online identifiers, or photographs. GDPR also covers data processed by automated means and manual filing systems.

We may collect personal information when you interact with us, provide details through our Website, or engage in activities relevant to our services.

At GameFlare, we do not collect data for unsolicited marketing or unrelated purposes. We also do not sell or disclose data, except to funding partners, and only when it is anonymized unless we have explicitly obtained your consent.

By using our Website or communicating with us in various ways, you explicitly consent to our collection, storage, and use of your personal data for purposes including:

  • Informing you about other products and services we offer that might interest you;
  • Enhancing your website experience by providing full access to our resources;
  • Sending necessary updates and news;
  • Fulfilling legal and protective obligations, including mandatory disclosures to authorities as required by law;
  • Soliciting your feedback to improve our services.

We ensure the security of the data we collect, storing it safely on our servers. Paper documents are securely maintained in our office and are accessible only for their intended duration and purposes. Access to both electronic and paper records is strictly limited to authorized personnel.

To protect your data, we have implemented robust organizational and technical measures designed to prevent unauthorized access and minimize risks of data loss.

We collect personal data only:

  • With your explicit consent;
  • When processing is in line with our legitimate interests and does not infringe upon your rights.

We will clearly state these purposes, ensuring that data retention and review adhere to our policies and legal obligations.

Under specific conditions, we may need to disclose or share your information to meet legal obligations or enforce our Terms and agreements, particularly to protect our rights, property, and the safety of our users.

Credit or debit card transactions are safely processed, adhering to data security standards. Further details are available on our Website.

Miscellaneous

For any questions regarding our privacy practices, the expert GameFlare support team is available to help. Please reach out using the contact information provided.

To ensure clarity, the GameFlare Terms and Conditions and this Privacy Policy complement each other. We reserve the right to alter this privacy notice. Any revisions will be announced via an updated version of the Policy. Unless specified otherwise, these changes will become effective immediately after they are published on the GameFlare website.